Refund Policy

1. No Refunds on Digital Products

All sales are final. Due to the digital nature of our content and instant access to course materials upon purchase, we do not offer refunds, cancellations, or transfers under any circumstances.

This policy applies to:

Online courses
Digital downloads
Memberships or subscriptions
Any other non-physical, instantly delivered product

2. Acknowledgement Before Purchase

By completing your purchase, you agree to:

Waive your right to withdraw from the contract once the course is delivered
Accept responsibility for reading the product description thoroughly before buying
Understand that results vary based on individual effort, and we do not guarantee specific outcomes

3. Exceptional Cases

Refunds are only considered if:

You were charged twice for the same product
A technical error from our side prevented you from accessing the course and we are unable to resolve it within a reasonable time

In such cases, please contact us within 7 days of the transaction at:

📩 [thehourglasscode@gmail.com]

4. Dispute Resolution

If you experience any issues or have questions about your purchase, we encourage you to contact us directly before initiating a chargeback or dispute with your bank. We are here to support you and resolve any genuine concerns.

5. Contact Us

For support or billing inquiries:

The Hourglass Code
Email: [thehourglasscode@gmail.coom]
Website: https://www.thehourglasscode.com

⚠️ Please note: By purchasing any of our digital products, you are agreeing to this refund policy in full.